Faqs

Frequently asked question

Are your jewelry hypoallergenic?

All jewelry metal components used are hypoallergenic and nickel free. Some posts, jump rings, and hoops do contain stainless steel and brass which can be an irritant to those with sensitive skin. Sammers Clay is not responsible for any skin reactions caused by these components or any pieces.

How durable is polymer clay jewelry?

Polymer clay is durable however please do not bend your earrings on purpose.

What if my order never arrives?

Please contact us immediately at sammersclay@gmail.com. we will gladly offer a full refund if the order lost in the mail.

Do you do custom orders?

Currently, we are not accepting any custom orders.

How to clean and make my earrings last longer?

Please check on “Jewelry Care” in our main menu.